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Art Services

  • All artwork is subject to factory approval.
  • Electronic art is preferred (see art specifications).
  • Please provide non-electronic art camera ready.
  • Art modification charge $75(G) per hour, 1 hour minimum.
  • Email your customer service representative - sales@efpmail.com / art@efpmail.com.
  • E-mail must include purchase order number and contact information.
Sandetch - Laser - Screenprint Setup/Make-Ready
  • One time charge of $60(G) per logo sent electronically.
  • Exact repeat orders with "identical" art receive no setup charge.
  • Screen Charge $40(G) per color, per location.
  • Screen Printing Run Charge $2.50 (G) per unit, per color, per location.
  • Repeat Screen Charge $22.50(G) per color, per location.
3D Modeling
  • 3D Modeling art charge $75 hr. (G)
  • Additional imprint process $9 (G)
Digital Color Set-up/Make Ready
  • 1-5 pcs. $55(G), 6+ FREE set-up
  • Copy Change Charges - $6.25(G)
  • FREE Second Area Imprint
  • Digital color process artwork needs to be 1/4” away from all edges.
Copy Changes & Personalization
  • 1+ lines $6.25(G) each item.
  • Signature Fee $12.50(G) each item.
Imprinting/Additional Positions
  • Catalog pricing includes the standard imprint.
  • Oversize or additional positions $7.75(G) per location.
  • Barware and stemware - call for pricing.
  • Set up and run charges apply to additional imprint areas
  • Etched metal plate additional location charges contact the factory.
  • Inked mattes (logos, personalization) add $25.75 v.
Supplied Products
  • Supplied products for custom framing or gift box insertion need to have detailed mounting instructions and order or customer # on packaging.
  • Supplied photographs or certificates for mounting need order or customer # on packaging.
  • Provide all changes to the factory in writing.
  • After art approval, production begins; changes after this time may be subject to additional charges.
  • Cancellations may be subject to partial or full charges.
Custom Orders
  • 50% deposit is required on custom orders.
  • All custom orders require a prototype.
  • Prototypes will be billed separately, including tooling, imprint, materials, and other associated charges.
  • Call factory for a quote and lead time.
  • Minimum quantity may apply depending on materials and processes used. Please call for more information.
Colorfilling: Crystal, Glass, Screenprint & Laser Engraved Products
  • Tight registration or fine art will need to be approved.
  • Colorfilling not available on Barware and Stemware.
  • Additional colors $5(G) per color, per item, per surface.
  • Additional screen printing colors $2.50(G) per unit, per color, per surface.
  • Etched metal plate colorfill additional colors $5(G) per unit, per color.
  • Standard colorfill on ebony is bright gold.
  • Standard colorfill on white agate stone is classic gold.

Production Services

Lead Times:
  • New orders require 5-7 working days after art approval on in stock items up to catalog quantity of 125 items.
  • Exact repeat orders require approximately 3-5 working days (applies to catalog items, quantities and availability).
  • See Rapid Ship guidelines for specific items that can ship in 3 working days.
  • Additional charges may apply to NEW Non-Rapid Ship orders required to ship in less than 10 working days (contact factory).
Lead Times: Laser Products
  • Normal lead times are 5-8 working days after art approval, based on inventory available.
Subsurface Laser Lead Times 2D and 3D
  • Normal lead times are 5-8 working days after art approval based on in-stock items at catalog quantity. Please call for higher quantity discounts
  • Additional Charges may apply. Pricing is based on average of 4 million points per engraving.
  • Our laser process can produce 200,000 dots per cubic inch, resulting in very clear and detailed 2D or 3D images. Pre-Production samples are recommended to assure finished products will be produced as agreed. Normal production time is 5-8 working days from art/ sample approval. Larger volume orders and more detailed 3D engravings may incur additional production time. Discounts available for extended production times on higher volume projects.
Rush Services
  • See Rapid Ship guidelines for specific items that can ship in 3 working days.
  • Additional charges may apply to non-Rapid Ship catalog items required to ship in less than 10 working days (contact factory).
Rapid Ship Guidelines
  • Items designated with logo quickship in catalog and price sheet may apply to certain sizes only.
  • Applies to quantities of 1-99 with standard imprints, one imprint location and one color.
  • Provide complete purchase order including art and complete shipping information.
  • Pre-approve credit is required.
  • Order will ship 3 days from date of receipt of PO. The paper proof must be waived.
  • Please provide all documentation to Visions Awards or Awardcraft by 3:00 pm E.S.T. (Receipt Date).
  • If a paper proof is required, proof must be approved within 2 hours of receipt and will ship 3 days after approval.

"Visions/AwardCraft reserves the right to change sizes, colors, materials, price or other specifications on standard products without notice."

Sample Services

Random Samples/Memo Bill Samples
  • Subject to availability, contact customer service.
  • Please provide complete purchase order.
  • Samples are billed at 75% OFF EQP.
  • Samples are sold at a "no return policy".
Overrun Samples
  • Request at time of order.
  • Billed at order quantity price.

Shipping Services

  • Standard shipping methods are UPS or FedEx.
  • Special shipping methods and requests are subject to additional handling charges.
  • All international shipments are subject to additional duties, taxes, and brokerage fees.
  • A $8.75(G) per master carton handling fee is charged on all shipments to ensure safe delivery.
  • Shipments are FOB: Celina, Ohio; Cebu, Philippines; and Guangdong, China.
Freight Policy
  • Carefully inspect your order immediately to assure there was no damage during shipment.
Foreign Shipments
  • All shipments outside of the United States incur a $25(G) documentation fee per location.
  • Contact name and phone numbers, including city and country code, must be provided for all international shipments.
  • All international shipments must be UPS or FedEx.
Damage Claims
  • Carefully inspect your order immediately to assure damage did not occur in shipment.
  • If damage occurs contact our customer service department immediately.
  • Claims are not possible if any reshipment has occurred.
Drop Shipments/Split Shipments
  • $6.25(G) per package, plus shipping and handling, when a hardcopy list is provided.
  • $5.00(G) per package, plus shipping and handling, when a detailed list of items and ship to information are provided on a disk or by email in an approved Excel format.
Freight Claims
  • Freight Claims must be initiated by the recipient.
  • Goods are shipped at buyer’s risk, with title passing to recipient at FOB point.
  • Eighth Floor is unable to guarantee on-time delivery or the safety of goods once turned over to a recognized carrier.
  • All claims must be made by the recipient against the appropriate carrier within 15 working days.
  • In every instance, it is essential that all original shipping cartons, packing materials, and damaged product(s) be retained by recipient until claim is settled.
  • Claims are not possible if any reshipment has occurred

Online Services

Website Information (www.va-ac.com)
  • Confidential area access is password-protected.
  • Browse and search entire catalog.
  • Complete unlimited 24-hour access.
  • Check and track your job/order status.
  • Complete 24-hour Shipment Tracking.

Other Services

Release Program
  • We have complete fulfillment capabilities to manage release programs. Please note the following program requirements:
  • Program duration: 1 year or special arrangements can be made with the factory.
  • Any remaining products will be shipped and billed at end of the year unless special arrangements have been made.
Insertion Fee
  • Certificate holders insertion fee $ .75(X)
  • Personalized box insertion fee $1.50(X)
  • Generic box insertion fee $.50(X)
  • Use of trademarks and copyrights are the responsibility of the customer.
  • The logos, designs and trademarks shown in this catalog has been reproduced as examples of the types of customizing available. They are not presented for resale and are not intended as product or brand name endorsements by or for the trademark owner.
Imprinting Methods:
  • Sand etch Digital
  • Laser etch Imprinting
  • Metal etch
  • Screenprint
  • Engraving
  • Full spectrum imprint
  • Satin etch
  • Rotary engraving
  • Digital Color

Visions/Awardcraft reserves the right to imprint in other methods if deemed necessary.


We will gladly replace any reasonable defects in an Visions/ Awardcraft award. Variations of size, color, and/or pattern are characteristic of art quality in handmade awards and are not considered defects. Please note that small bubbles, chill marks, and other variations are inherent in crystal and glass and do not constitute product defects. Surface variation, grain, texture, veining and surface cracking are natural occurrences in natural materials and may affect your copy; however, as they cannot be avoided when using natural materials, no replacement will be provided for these occurrences.

Setup Fees and Lead Times for 3D Creations
  • Larger sizes please call for quote.
  • Normal lead times for products incorpraing 3D creations is 6 –8 weeks from receipt of art and order. Re-orders are 4 – 6 weeks. Includes all 3D products, Shadow Boxes, Wall Mounts, Desk Tops & Perpetual Panels/Plaques.
  • New 3D Creation logos up to 9” across in the largest dimension, incur a $750 set-up fee.


  • Design
  • Protyping
  • Special Packaging
  • Safety Compliant
  • Factory Direct Pricing
  • Quality Assurance
  • Logistics
  • Fulfillment

Visions/Awardcraft offers a variety of unique promotional products perfect to meet your marketing and promotional needs. We create lasting brand recognition with our high quality imprinted and engraved products. Make your next tradeshow or special event a success with customized, imprinted, innovative products by Visions/Awardcraft. Visions/Awardcraft, offers innovative ideas at unbeatable prices!

Miscellaneous Charge Quick Reference Guide


Setup (per logo/design) w/electronic art $60.00
Art Resizing $25.00
Screen charge (per color; per location) $40.00
Repeat screen charge (per color; per location) $22.50
Digital Color Set-up - applies to 1-5 qty. only $35


Additional Colorfill, per unit, per color, per location $5.00
Screen Run Charge, per unit, per color, per location $2.50
Art Charge per Hour $75.00
Addl. Imprint Position/Oversize Imprint Area $7.75
Personalization/Copy Change 1-4 lines, each item $6.25
Personalization/Copy Change 5-10 lines, each item $18.75
Personalization/Copy Change 10 lines+, each item $37.50
Digital Color Change $22.50

Shipping/Drop Ship

Handling Fee per Master Carton $8.75
Drop Shipment (per location; hard copy) $6.25
Drop Shipment (per location; electronic) $5.00
International Shipment Document Fee (per location) $25.00


Additional paperproof $18.75
Signature charge $12.50

* Visions/AwardCraft reserves the right to imprint in other methods if deemed necessary.
"Visions/AwardCraft reserves the right to change sizes, colors, materials, price or other specifications on standard products without notice."